Most cloud video surveillance roundups pick the biggest brand and call it a day. This one ranks four platforms on what actually matters to a reseller: camera openness, channel economics, and whether the deal survives contact with a client who already has 40 cameras they’re not replacing.
EDR platforms for MSPs, ranked on what actually determines whether endpoint detection becomes a managed service or a 2 a.m. alert nobody triages: SOC inclusion, multi-tenant fit, and PSA integration depth. Four platforms scored. Huntress leads because the human SOC is in the base price, not buried in an add-on tier.
IT documentation platforms for MSPs, ranked on what actually determines whether your team can pull a client’s admin credentials at 2 a.m. without a 20-minute search: documentation depth, PSA integration, and whether the pricing model punishes you for growing. Four platforms scored. Hudu leads because it matches IT Glue on features without the 36-month commitment or the onboarding fee.
Four Texas MSPs ranked on what actually matters for SMB buyers in the state: geographic fit, communications integration, and whether the operating model scales to your headcount. Texas is big enough that metro proximity alone eliminates half the options before you get to features. Kinect leads because integrated managed IT and Cloud Hosted PBX under one vendor is the right model for how multi-location Texas SMBs actually operate.
Four MSPs across the NY/NJ/PA tri-state ranked on what actually separates a real managed services provider from break-fix with a retainer label: geographic fit, security posture, and operating maturity. The tri-state has hundreds of options that look identical from the outside. Xtego leads because a genuine single-vendor stack across IT, security, web, and marketing is rare at this scale.
The four MSP product categories that consistently deliver the highest gross margin after delivery cost, ranked on margin ceiling, churn rate, and attach potential to an existing managed services agreement. White label VoIP leads because up to 75% partner margins and the lowest churn rate of any MSP product line is a combination nothing else in the stack matches.
The four MSP pricing models that actually protect gross margin at scale, ranked on upsell economics, scalability, and how each behaves when a client adds users, devices, or a security requirement driven by their cyber insurance carrier. Per-user pricing with tiered packages leads because it matches how 2026 SMBs work and gives the cleanest ladder for every high-margin add-on in the stack.
Four merchant processors ranked on what actually determines whether recurring billing runs itself or eats your office manager’s week: PSA integration depth, reconciliation overhead, and whether the platform was built for MSP billing or retrofitted from a general-purpose gateway. Authorize.net leads because Visa ownership, universal PSA support, and Account Updater solve the three problems that cost MSPs the most money.
Password management platforms for MSPs, ranked on what actually determines whether a credential vault scales across 50 client environments or becomes a liability when a tech offboards: multi-tenant architecture, PSA integration depth, and whether the vendor competes with you for the same end customers. CyberFOX leads because it is the only platform here built channel-first from the ground up.
SOC and MDR providers for MSPs, ranked on what actually determines whether a threat gets contained while your team sleeps or lands in a ticket queue at 2 a.m.: response model, channel posture, and whether the vendor competes with you for the same end customers. Blackpoint leads because channel-only sales and autonomous SOC containment are the combination that actually fits how MSPs operate.